Questions and answers

We know that choosing a size can be confusing, so we make sure to list the model’s measurements on each product page

The measurements on the site are standard and correspond to your usual size

A detailed size chart can be found on each item on the site

No. You can place an order as a guest by filling in basic details only or you can log in using your Google account. Once you fill in all the details, an account will be opened for you and you can continue with your order

Please note, for the best shopping experience and to receive special benefits, we recommend opening an account on your Google account. Once you fill in all the details, an account will be opened for you and you can continue with your order and track it

Upon purchasing the card, you will receive an email with the gift card code

You must enter the code during checkout in the cart on the website.

You can subscribe to our newsletter for free via email and be updated every time a new collection is added to the site.

Yes :), deliveries can be made to the entire country within 5 business days, except for remote areas within 7 business days.

Exchanges can be made via our WhatsApp 050-5525512 and in accordance with the “Returns and Exchanges” policy.

In any case, if you choose to return a product, you can do so up to 14 days from the date of receipt, provided that we do not use a courier to collect the item from you. This service is provided at a cost of 30 NIS

As soon as we receive the product, we will inform you of this and continue the treatment as necessary

Your returned items will arrive to us within 10 business days.

The credit will be issued upon arrival of the package and will appear in the payment method you used for payment within 14 business days (varies depending on your credit card company).

A worn item cannot be returned/exchanged.